Frequently asked questions??
To Setup and Use a Web Account
1. How do I get started?
You must first have been issued a web user name and password. These can be applied for by submitting the appropriate information on the PERBA Web Account form. The request will be processed by this office. Once you receive your user name and password, you are ready to start getting permits. You will be asked for them each time you log on to PERBA. Make sure that when you enter your web user name, you leave a single space to the left of the last two numbers (Ex: XXXXX 01).
2. Once the Permit Application Form is on the screen, What do I need to look for first?
You should check to see that your company name in the "Issue To" and "Charge To" fields. The "Issue To" field can be changed, if you are ordering the permit for another company, but the "Charged To" cannot . If you need to change the "Issue To" field, it is critical that new account number be correct. If you have the wrong number or make a mistake when you enter it, the permit will be issued to the wrong customer or rejected because there is no customer with that account number.
3. After Submitting the application, What happens next?
Once your application is submitted, it will be reviewed by a member of the Truck Permit Office staff, any necessary changes will be made, a permit number will be assigned and an official copy of the finished permit will be sent to the fax number you provided with your Web Account application. Next, unless you are using an a-form or c-form as your official permit (see number 2 above) and not the fax copy, you should always attach the latest revision of the "Supplement to Oversize and Overweight Permits" (can be downloaded from the Weights and Standards PERMITS page and reproduced as needed) to the fax copy of your permit. If there are any problems with your application, you will receive an e-mail message instructing you to contact the Permit Office. The new Internet Hotline number (225-377-7113) can be used for this purpose. Please note that this number should not be used for call-in permits.
4. Do I have to be a charge customer? Must I fill out and use a blank permit form to order an Internet permit.
5. What are the main things to keep in mind when I’m entering permit application information?
6. What types of permits can be issued through Internet and are there any that do not need to be reviewed ?
To Setup a Charge Account:
1. Cash Bond
2. Charge Account
A SURETY BOND must be posted with the Truck Permit Office to establish a permit charge account. The bonding insurance agency must execute the bond in the minimum amount of $1,000.00 or in increments of $1,000.00 to an amount equal to the customer's monthly billing. It is required that the original of the bond, a Power of Attorney for the principal and a Power of Attorney for the insurance company be furnished to the Truck Permit Office.
Customers who fail to pay the full invoice amount of a Charge Account within thirty (30) days of the billing date may have further charging privileges revoked and the Department may execute their Charge Account Bond.
A Charge Account allows a customer to purchase books of blank permit forms which may be activated as needed by the permittee. In order to cover printing and handling costs, a book of fifty (50) permit forms is sold for $5.00.
A Control Permit Form (C-Form) can be activated by filling it out completely in ink and then placing a telephone call to the Truck Permit Office. The form is not valid without the Permit Number which is supplied by the DOTD Permit Issuing Official at the time of Activation.
The white original sheet of the Permit must be carried with the vehicle for which it was issued at all times. The yellow copy must be mailed to the Truck Permit Office within twenty-four (24) hours of the Permit's activation.
For additional information, please feel free to call (225) 377-7146.
All correspondence for Oversize/Overweight Permits should be mailed to the address below.
Louisiana Department of Transportation and Development
Attention: Truck Permit Office
Post Office Box 94042
Baton Rouge, Louisiana 70804-9042