PERBA




Frequently asked questions??


To Setup and Use a Web Account

Hide details for 1. How do I get started?1. How do I get started?
      You must first have been issued a web user name and password. These can be applied for by submitting the appropriate information on the PERBA Web Account form. The request will be processed by this office. Once you receive your user name and password, you are ready to start getting permits. You will be asked for them each time you log on to PERBA. Make sure that when you enter your web user name, you leave a single space to the left of the last two numbers (Ex: XXXXX 01).

    Hide details for 2. Once the Permit Application Form is on the screen, What do I need to look for first?2. Once the Permit Application Form is on the screen, What do I need to look for first?
      You should check to see that your company name in the "Issue To" and "Charge To" fields. The "Issue To" field can be changed, if you are ordering the permit for another company, but the "Charged To" cannot . If you need to change the "Issue To" field, it is critical that new account number be correct. If you have the wrong number or make a mistake when you enter it, the permit will be issued to the wrong customer or rejected because there is no customer with that account number.

    Show details for 3. After Submitting the application, What happens next?3. After Submitting the application, What happens next?

    Show details for 4. Do I have to be a charge customer? Must I fill out and use a blank permit form to order an Internet permit.4. Do I have to be a charge customer? Must I fill out and use a blank permit form to order an Internet permit.

    Hide details for 5. What are the main things to keep in mind when I’m entering permit application information? 5. What are the main things to keep in mind when I’m entering permit application information?
      Use the tab key and the mouse to get from field to field. Give the information the way you would if you were actually talking to a permit agent. Some more specific tips are:

      When you get to the Origin and Destination fields, key in the first letter of the city you want, open the drop down list and highlight it. If it’s not on there, just select the city on the list that is closest and note the actual city in the comments of the application.

      It is extremely important to be as specific and complete as possible when proving route information, particularly the starting and ending points. On oversize permits, it is a good idea to go ahead and note your GVW, if available, in the comments of the application.

      On overweight permits, enter the number of axles in a set and the weight of each set. For example, a normal five axle truck and trailer combination would be 1 @ 12000, 2 @ 44000 and 2 @ 44,000.........gross 100,000. The axle spacings are not required at this time, but probably will be at some time in the future. For the tire size, enter only the width figure of the tire size in inches (ex: 11.0).

      When entering mileage, put on a single numerical figure like "50", instead of "50 miles" or "0-50." The same thing goes when you’re entering dimensions. For example, PERBA doesn’t understand "Legal" for the overall height, so use 13' 6" or better still, whatever the actual size is (sometimes even legal isn’t small enough to fit under or through some structures or construction areas).

      Don’t forget to scroll to the very end of the application form. There is a space at the end for comments like the name and contact phone number of the person submitting the application (very nice for us to have), letter dates and other helpful information.

      After you enter all of your information, click on "Submit" to send it to us. PERBA will give you a tracking number for that permit application. If you need another permit at that point, click on "Request Permit." If you want to check the status of your permit, click on "Track Permits." This shows when it was submitted, received and issued.


    Show details for 6. What types of permits can be issued through Internet and are there any that do not need to be reviewed ?6. What types of permits can be issued through Internet and are there any that do not need to be reviewed ?

    To Setup a Charge Account:
    Show details for 1. Cash Bond1. Cash Bond

    Show details for 2. Charge Account2. Charge Account